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Contact us
Player feedback, casino reports, partnership inquiries. We read every message. Response within 24-48 hours during weekdays.
How to reach us
Best for detailed inquiries, casino reports with screenshots, partnership pitches.
Telegram
For quick questions, fast iteration with our team during US/EU business hours.
What we cover (and what we don't)
✓ Casino review reports from playersTell us about your experience - we add to our internal tracking and may revise rankings.
✓ New casinos to considerRecommend operators worth our 7-14 day testing process. We'll evaluate them per methodology.
✓ Bonus terms inconsistenciesIf a casino's published bonus terms don't match what you experienced, share details with proof.
✓ Site bugs and correctionsFound broken link or factual error? Report with URL - we'll fix within 48h.
✗ Withdrawal disputes / blocked accountsWe can't intervene in your specific casino issue. Contact the casino's support, then the licensing regulator (Curaçao GCB, MGA) if needed.
✗ Buying our rankingsOperators offering payment for top spots will be politely declined. Our credibility isn't for sale.
Response time
Player feedback: 24-48 hours typically. Faster for time-sensitive issues (broken site features, urgent corrections).
Partnership / press inquiries: 1-3 business days. We prioritize player questions first.
Out-of-hours: our team is based in Eastern Europe (UTC+2/+3). Responses during Western business hours may be delayed.